Terms of service

Grip Auto's responsibility for errors in connection to delivery is limited to existing conditions of sale. Grip Auto bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.

It is important that you as a customer carefully check your goods/products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered, you must also contact us within 30 days of receiving the product.

Any complaints must be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for the complaint and we will get back to you shortly. The same applies to returns. Defective products returned to Grip Auto should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. Grip Auto has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund. In the case that a returned product has no errors or faults, Grip Auto will send the product back to the customer